faq

✨What types of products do you carry?
Our concept store offers a diverse range of products spanning various categories such as fashion(vintage and new), home décor, accessories, stationary and more. We handpick each item to ensure quality, uniqueness, and alignment with our concept.We aim to create an immersive environment where customers can explore, discover, and engage with our carefully curated selection. We prioritize storytelling, innovation, and unique experiences to offer something special to you.

✨Do you feature products from local or independent designers?
Yes, supporting local and independent designers is a key aspect of our concept. We strive to showcase emerging talents alongside established brands, providing a platform for creativity and innovation.

✨Can I purchase items online?
Yes, many of our products are available for purchase through our online store. However, please note that some items may be exclusive to our physical location or have limited availability.

✨Do you offer international shipping?
We currently offer shipping within most European countries. If you are not sure we can carry out your order, please contact us via our contact form on our site for more details on international shipping rates and delivery times.

✨Can I return and exchange items purchased from your store?
Yes, we accept returns and exchanges within 14 days of purchase, provided that the item is in its original condition.

✨Do you offer refunds for returned items?
While we gladly accept returns for store credit or exchange within 14 days of purchase, we do not offer monetary refunds. Store credit can be used towards  purchases both in-store and online

✨Do you accept returns for items purchased on sale?
Unfortunately, we are unable to accept returns for items purchased on sale. All sales on discounted merchandise are final. We encourage customers to carefully consider their purchases during these periods. However, if there is a defect or issue with the product, please reach out to us and we will do our best to assist you. 

✨Do you host events or workshops at your concept store?
Yes, we regularly host events, workshops, and pop-up shops featuring local artists, designers, and experts. Keep an eye on our website and social media channels for upcoming events and collaborations.

✨How can I stay updated on new arrivals and promotions?
At this point, you can follow us on social media for real-time updates and behind-the-scenes content.